{"id":31208,"date":"2024-03-01T16:30:01","date_gmt":"2024-03-01T16:30:01","guid":{"rendered":"https:\/\/life-wellness.eu\/garanties\/"},"modified":"2024-11-14T16:02:04","modified_gmt":"2024-11-14T16:02:04","slug":"garanties","status":"publish","type":"page","link":"https:\/\/life-wellness.eu\/fr\/garanties\/","title":{"rendered":"Garanties"},"content":{"rendered":"\t\t
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Garanties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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LifeWellness<\/strong> s’engage \u00e0 assurer la qualit\u00e9 et la fiabilit\u00e9 de ses produits de sant\u00e9 et de bien-\u00eatre.<\/p>\n

La pr\u00e9sente politique de garantie d\u00e9crit la couverture de la garantie qui vous est offerte en tant que client de nos produits.<\/p>\n

L’un des droits fondamentaux des consommateurs \u00e9tant l’acc\u00e8s aux biens et services correspondant \u00e0 ceux contract\u00e9s et avec la garantie d’un fonctionnement correct, LifeWellness<\/strong> garantira, pendant une p\u00e9riode de 24 mois \u00e0 compter de la date d’achat, la qualit\u00e9 de ses produits, en offrant aux clients, dans les cas o\u00f9 cela est l\u00e9gitime, l’une des solutions suivantes, dans cet ordre :<\/p>\n

    \n
  • R\u00e9paration des marchandises endommag\u00e9es, en veillant \u00e0 leur bon fonctionnement et\/ou \u00e0 leur qualit\u00e9 finale ;<\/li>\n
  • \u00c9change d’un bien contre un bien \u00e9quivalent ;<\/li>\n
  • L’\u00e9change de l’article contre un article similaire en termes de caract\u00e9ristiques et d’utilisation, pour autant que cela soit convenu avec le client ;<\/li>\n
  • La r\u00e9siliation du contrat et le remboursement qui en d\u00e9coule si aucune des options pr\u00e9c\u00e9dentes n’est possible.<\/li>\n<\/ul>\n

    L’exercice du droit \u00e0 la garantie par le client se fera toujours en soumettant la r\u00e9clamation au service d’assistance \u00e0 la client\u00e8le et en renvoyant l’article endommag\u00e9 ou ne correspondant pas \u00e0 ce qui a \u00e9t\u00e9 contract\u00e9.<\/p>\n

    Le service d’assistance \u00e0 la client\u00e8le analysera l’article en question afin de confirmer le droit effectif du client \u00e0 la garantie, \u00e0 l’exclusion de toutes les situations dont il est prouv\u00e9 qu’elles r\u00e9sultent, entre autres, de :<\/p>\n

      \n
    • Utilisation abusive, dommages intentionnels ou par n\u00e9gligence de la part du client ;<\/li>\n
    • L’usure normale du produit, pour autant qu’elle reste dans les limites pr\u00e9vues par le fabricant ;<\/li>\n
    • Impossibilit\u00e9 de prouver la faute ou le d\u00e9faut indiqu\u00e9 par le client ;<\/li>\n
    • Toutes les situations qui sont d\u00e9tect\u00e9es comme des tentatives de fraude.<\/li>\n<\/ul>\n

      Apr\u00e8s avoir inspect\u00e9 le produit re\u00e7u, le client sera inform\u00e9 de l’\u00e9tat de sa commande.<\/p>\n

      Dans les cas o\u00f9 la garantie doit \u00eatre exerc\u00e9e, LifeWellness<\/strong> favorisera la r\u00e9paration, le remplacement ou le remboursement de l’article dans les meilleurs d\u00e9lais, dans la limite de 30 jours \u00e0 compter de la notification envoy\u00e9e par email au client via laquelle lui sera confirm\u00e9 le droit de faire valoir la garantie du produit.<\/p>\n

      Le remboursement de tout montant pay\u00e9 sera effectu\u00e9 en utilisant le m\u00eame moyen de paiement que celui utilis\u00e9 pour l’achat du produit, sauf accord contraire avec le client.<\/p>\n

      Ces dispositions ne portent pas atteinte aux droits des consommateurs qui r\u00e9sultent directement de la l\u00e9gislation en vigueur.<\/p>\n

      <\/h5>\n
      Limitation de la responsabilit\u00e9<\/strong><\/h5>\n

      La responsabilit\u00e9 de LifeWellness<\/strong>dans le cadre de cette garantie se limite \u00e0 la r\u00e9paration, au remplacement ou au remboursement. LifeWellness <\/strong>n’est pas responsable des dommages accessoires ou indirects r\u00e9sultant de l’utilisation de ses produits.<\/p>\n

      <\/h5>\n
      Aucune autre garantie<\/strong><\/h5>\n

      Outre cette garantie, LifeWellness<\/strong> ne donne aucune autre garantie, expresse ou implicite, y compris toute garantie implicite de qualit\u00e9 marchande ou d’ad\u00e9quation \u00e0 un usage particulier.<\/p>\n

      <\/h5>\n
      Droit applicable<\/strong><\/h5>\n

      La pr\u00e9sente politique de garantie est r\u00e9gie par les lois de la juridiction dans laquelle LifeWellness<\/strong> exerce ses activit\u00e9s, sans tenir compte des dispositions relatives aux conflits de lois.<\/p>\n

      <\/h5>\n
      Modifications de la politique de garantie<\/strong><\/h5>\n

      LifeWellness<\/strong> se r\u00e9serve le droit de mettre \u00e0 jour ou de modifier cette politique de garantie \u00e0 tout moment et sans pr\u00e9avis. La version actuelle de la politique sera publi\u00e9e sur notre site web, avec la date d’entr\u00e9e en vigueur indiqu\u00e9e en haut. <\/p>\n

      <\/h5>\n
      Contactez nous<\/strong><\/h5>\n

      Pour plus d’informations sur la couverture de notre garantie, sur la mani\u00e8re de faire une r\u00e9clamation ou pour toute autre question, veuillez nous contacter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Garanties LifeWellness s’engage \u00e0 assurer la qualit\u00e9 et la fiabilit\u00e9 de ses produits de sant\u00e9 et de bien-\u00eatre. 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